Shipping policy
**Shipping Policy - UP TREND**
**1. Processing Time**
All orders are processed within 1-3 business days. Orders are not shipped on weekends or public holidays.
**2. Shipping Time & Cost**
Because UP TREND uses dropshipping from overseas suppliers:
- **Standard Shipping**: 7-15 business days to Kingston, Columbus GA, and all JA/US addresses.
- **Shipping Cost**: Flat rate J$500 / $5 USD at checkout. Free shipping on orders over J$8000.
**3. Tracking**
You’ll get a tracking number by email once your order ships. Please allow 48 hours for tracking to update.
**4. Delays, Lost, or Damaged Packages**
Shipping times are estimates. Customs, weather, or courier delays are out of UP TREND’s control.
If your package hasn’t moved in 20+ days, email us at [your UP TREND email] with your order #.
**5. International Customers**
Customers outside JA/US may have extra customs fees or taxes. UP TREND is not responsible for these charges